The RecordingĬTI service logs into the Unified CM with this user. All phone devices,Īssociated with this application user (end user). NOTE You cannot configure new telephony groups for unsupported versions of Unified CM.
#Cisco call manager user guide password#
The AXL authentication password on the publisher. NOTE If you change a user name or password, you must restart the associated data server. Is created when you configure Unified CM. User name on the publisher for this cluster used to synchronize Unified CM devices.
The AXL (Administrative XML Layer) authentication
The Contact Direction for CUBE recordings will be shown as “Outbound.” NOTE CUBE recording does not capture call direction. SIPREC service) and recording screen from a single server. Voice through Gateway Recording (using the CUBE SIP CTI or Acme Interfere with each other while listening for SIP messages if the Enable Recording CTI service and CUBE SIP CTI, Sonus SIPREC, or Acme SIPREC service will Recording CTI service will listen for SIP messages. Select this check box to enable network recording for the Unified CM telephony group.
#Cisco call manager user guide install#
Optionally, you can manually install the JTAPI.JAR file by copying and pasting it in the correct directory. Click Download/Install JTAPI on each of the signaling servers for the Unified CM telephony group. A Unified CM telephony group requires at least one CTI Manager.ĭuring the installation process, Calabrio ONE installs the JTAPI.JAR file from the JTAPI client in C:\Program Files\Common Files\Calabrio ONE\Data Server\CtiSignalling\lib. You can specify one or more Unified CM telephony groups. JTAPI events for every Unified CM in the cluster (see Configure telephony groups for QM and Analytics). The CTI Manager is a service that runs on Unified CM and handles The same database and resources and have one or more CTI Managers. Unified CM cluster is comprised of a set of Unified CM servers that share These users are used by the Computer Telephony Integration (CTI)
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